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11.09.07
NetSuite For IT Resellers
 By Chris Crum
ERP/CRM provider NetSuite recently announced a new vertical solution delivered via NetSuite SuiteBundler, NetSuite for IT Resellers.
NetSuite for IT Resellers is said to provide VARs with a single system for visibility into the management of their products and services, throughout the entire sales delivery process. Netsuite Says:
Supporting both aspects of VARs' businesses [products and services] in a single system allows them to reliably track the relationship between their customers, the products they have purchased and all the associated services and maintenance agreements that exist for those products, including maintenance history and renewal dates. Should a customer report a problem or have a query on their implementation, the Customer Support representative is able to see, directly from the customer record, all the pertinent information for the component or product the customer is referring to.
New features included with NetSuite for IT Resellers are as follows:
• Complex Inventory/Catalog Management
- Advanced Inventory tracking
- Advanced Drop Ship management
- Complex cross-company catalog management
- Smooth, integrated shipping execution and tracking
• Margin Management
- Provides Gross Margin/Gross Profit visibility throughout entire sales and delivery processes
- Provides constant knowledge of the impact of sales decisions on margins; critical to profitability
• Advanced Services Delivery Management
- Advanced Project Tracking
- Project Revenue forecasting
- Cost allocation to projects
- Streamlined time and expense management with approval routing
• Customer Management
- Order management, support and service
- Customer Center
About the Author:
Chris is a staff writer for WebProNews. Visit WebProNews for the latest ebusiness news.
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